Running a Users Report

Only Team Admins and Partner Admins can run a Users report.

Export a list of the users you manage, filtered down to just the people you need.

Steps

1. Go to the Reports page and set Report Type to Users.
2. Apply any filters you need:
   • Role
   • Status
   • Access Level
   • Can Escalate
   • Email
3. Choose your export format (CSV or XLSX).
4. Click Generate Report.
5. Once it's done generating, a download link appears below the button.

Good to know

• Looking for a ticket report instead? See Running a Report.
• Need to change a user's access or Team membership? See Editing User Details & Memberships.