Only Team Admins and Partner Admins can add, edit, or remove team contacts.

Keep your team's contacts up to date so support knows exactly who to reach out to on your side, if needed.

Opening Team Contacts

  1. Go to the Teams page.
  2. Click the options button next to the team.
  3. Select Team Contacts.

Adding a New Contact

  1. Click "Add additional contact."
  2. Fill in their name, email, phone number, and title or area of expertise.
  3. Click Save Contact to add them to the list.

Editing or Removing an Existing Contact

  1. Click Edit on any existing contact to make changes.
  2. Click Save Contact to keep your changes, or Delete to remove the contact entirely.

Good to know

  • These are your Partner-Managed Contacts — essentially your team's own internal contacts — which your organization can update directly. Tier 1 Support and Hostopia Support contacts shown on your Team Profile aren't editable here.